Contract Dispensary Support – Dischem Vacancies
Job Description
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Dischem Vacancies – Dispensary Support
Dispensary Support
Company: Dischem Vacancies
Job Description
Dis-Chem Pharmacies’ Vaal Mall store is seeking a Dispensary Support staff member to join the team. This fixed-term role is designed for learners enrolled in the learner basic pharmacist assistant course, providing practical, on-the-job training in all major areas of the pharmaceutical environment. Permanent employment is offered once learners are registered with the South African Pharmacy Council (SAPC) as basic pharmacist assistants.
Minimum Requirements
Essential:
- Grade 12 / Matric or Senior Certificate with at least 50% in Pure Mathematics, Life Science, or Physical Science, and an overall average of 50%
Job Specification
Dispensary Support staff must complete a proficiency test to register with SAPC as a learner basic assistant. Under the direct supervision of a pharmacist, responsibilities include:
- Assisting with the sale of Schedule 1 medicines and scheduled substances
- Supporting compounding, preparation, or manipulation of non-sterile medicines according to approved formulas and SOPs
- Unpacking, merchandising, and maintaining dispensary and OTC shelves
- Picking, packing, labelling, and checking medication accurately, ensuring pharmacist verification
- Learning to interpret prescriptions professionally and in accordance with SAPC regulations
- Managing stock control, including shelf organization, cleanliness, and monitoring expiry dates for Schedule 1–5 medicines
- Following up with patients on prescription tracking and appointments
- Handling call centre scripts and patient service calls
- Providing health information and guidance to patients
- Assisting with scheme authorizations for chronic, HIV/AIDS, and oncology medication
- Reporting low or out-of-stock items and stock errors to the Dispensary Manager
- Receiving dispensary stock in accordance with company SOPs
- Performing other duties assigned by the Dispensary Manager
Competencies
Essential:
- Proficient in English and a second language (reading, writing, speaking)
- Strong time management, attention to detail, and ability to work under pressure
- Excellent communication, customer service, problem-solving, teamwork, and professional conduct
- Computer literacy and numerical skills
Advantageous:
- Retail or FMCG experience, preferably in a Dis-Chem front shop
- Knowledge of drug, family planning, and complementary medicine
- Experience with Unisolv, SAP, and E-Scripting systems
Special Conditions of Employment:
- Successful completion of proficiency test for SAPC registration
- South African citizen
- Clear criminal and credit records
Remuneration and Benefits:
- Market-related salary
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