Facilities Co-Ordinator – Truworths Careers

Job Description

Truworths is seeking a dedicated Facilities Co-Ordinator to join our Store Design Contracts Department. Reporting to the National Contracts Manager, this role is integral to the smooth operation and maintenance of our retail property portfolio, supporting store builds and ensuring that all stores operate optimally. The position offers excellent opportunities for professional growth in a dynamic retail environment.

Key Responsibilities

• Facilitate, track and ensure timely resolution of building and plant maintenance issues across all stores, including water ingress, HVAC, escalators, hoists, fire damage, and related concerns

• Prepare progress reports and documentation in collaboration with the Property Management Team, Property Legal Team, Operations team, Landlords, and Contracts Management team

• Collaborate with internal departments, external service providers, and key stakeholders to achieve operational and project goals

• Support the implementation of new processes and systems to improve facilities management

• Maintain accurate records and documentation to ensure compliance across operational processes

• Engage with store Operations teams, contractors, and support departments to address facilities-related issues efficiently

Qualifications and Experience

• Matric/Grade 12, NQF 4 in Facilities Management or Project Management

• NQF 5/6 in Facilities Management is desirable

• 3–5 years’ experience in Property Management or Project Coordination, preferably within retail property or store builds

• Proficiency in Microsoft Excel

Competencies

• Strong organisational and multitasking skills with high attention to detail

• Solid technical understanding of the building industry and related trades

• Knowledge of retail property management principles

• Effective negotiation skills

• Team-oriented with excellent written and verbal communication skills

• Ability to work under pressure and meet tight deadlines

• Strong problem-solving skills and proactive approach

• Resourceful and able to work independently

• Excellent time management and task prioritisation

• Strong financial and technical aptitude