Job Description

Dischem Vacancies – Cosmetic Frontshop Assistant

Cosmetic Frontshop Assistant – Dis-Chem Vacancies

Job Description
Dis-Chem Pharmacies is seeking a dedicated Cosmetic Frontshop Assistant to join the Marine Walk store. This role is responsible for maintaining high merchandising standards while delivering excellent customer service at the point of sale, in line with Dis-Chem policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• 0 – 6 months retail experience
• At least 1 year experience within a cosmetics retail environment
• Certification in Retail or a related field
• Computer literacy (MS Office)

Key Responsibilities

• Ensure product ranges are fully stocked and attractively displayed at all times
• Monitor stock to ensure items are within sell-by dates
• Replenish merchandise to support maximum sales
• Maintain accurate cash flow management
• Ensure all voids and price changes are properly authorized by a supervisor
• Process merchandise exchanges and authorized returns
• Handle all transactions including cash, cards, vouchers, and coupons
• Ensure stock received or pulled from the storeroom is packed and stored correctly
• Provide friendly, helpful, and professional assistance to customers
• Follow up on out-of-stock queries using the customer service out-of-stock list
• Secure cash in the drop safe according to company procedures
• Verify all payments in line with Dis-Chem verification standards
• Follow all security policies and procedures
• Safeguard personal system access credentials and update passwords regularly
• Ensure all outgoing items are scanned and paid for
• Adhere to company policies, standard operating procedures, and health and safety regulations

Competencies

Essential:

• Computer literacy (MS Office)
• Strong customer service orientation
• High attention to detail
• Good communication skills in English (spoken, read, and written)
• Knowledge of merchandising standards and FMCG industry practices
• Understanding of planograms and category management
• Product knowledge and ability to meet sales targets
• Basic arithmetic skills (addition, subtraction, multiplication, division)
• Emotional intelligence and accountability
• Problem-solving ability
• Honest, reliable, and good time management skills

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Willingness to work retail hours
• Reliable transport or residence close to the store
• South African citizenship
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

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