Job Description

Clicks Group Careers – Pharmacist

Pharmacist – Clicks Group Careers

Job Purpose

• Ensure the efficient operation of the dispensary while delivering service excellence through high standards of pharmaceutical care to achieve sales, compliance, and customer satisfaction targets.

Job Objectives

• Provide professional pharmaceutical care through accurate and safe dispensing, including generic substitution, and offer appropriate advice in line with Good Pharmacy Practice, company standards, and SAPC legislation.

• Manage all dispensary operations efficiently, including stock control, shrinkage prevention, housekeeping, and administrative duties in accordance with merchandising standards and regulatory requirements.

• Maintain the operational and commercial viability of the dispensary by focusing on core dispensary and clinic performance targets.

• Support the development and competence of Pharmacist Assistants and Pharmacist Interns through training, coaching, and supervision in line with SAPC requirements.

• Deliver exceptional customer service initiatives that enhance the customer experience, drive loyalty, and achieve club card participation targets.

• Build and sustain strong working relationships with key stakeholders, including centre management, suppliers, and distribution centres, to achieve business objectives.

• Ensure effective integration and collaboration with the clinic and healthcare aisles to provide a comprehensive healthcare offering to customers.

• Live and promote company values in support of the Group’s vision to be the customer’s first choice health and beauty retailer.

Minimum Requirements

Education and Experience

• Registered Pharmacist with the South African Pharmacy Council

• Retail pharmacy experience is advantageous

• Experience with Unisolv systems is advantageous

Job Knowledge and Skills

• In-depth knowledge of SAPC regulations and relevant pharmacy legislation

• Commitment to ethical practice and regulatory compliance

• Understanding of stock, cost, risk, and compliance management procedures

• Strong knowledge of patient care and professional counselling

• Customer service excellence orientation

• Effective coaching and tutorship skills

• Results-driven with strong target focus

• Planning, organising, and problem-solving capabilities

• Excellent interpersonal and communication skills

• Computer literacy with strong financial acumen

Essential Competencies

• Following instructions and procedures

• Relating and networking

• Delivering results and meeting customer expectations

• Planning and organising

• Coping with pressures and setbacks

• Entrepreneurial and commercial thinking

• Working effectively with people

• Adhering to principles and values

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