Job Description

Truworths Careers – Facilities Co-Ordinator

Facilities Co-Ordinator – Truworths Careers

Truworths is seeking a proactive Facilities Co-Ordinator to join our Store Design Contracts Department. This role is responsible for supporting the management and operational functions of the Company’s retail property portfolio, ensuring that all stores operate optimally and maintenance issues are resolved efficiently.

Key Responsibilities

• Facilitate, track, and ensure timely resolution of all building and plant maintenance issues across stores, including HVAC, escalators, hoists, fire damage, and water ingress.
• Prepare progress reports and supporting documentation in collaboration with the Property Management Team, Property Legal Team, Operations team, Landlords, and Contracts Management team.
• Collaborate with internal departments, external service providers, and key stakeholders to achieve departmental and project objectives.
• Support the implementation of new operational processes and systems.
• Maintain accurate record-keeping and ensure documentation compliance across operational activities.
• Engage with store Operations teams, contractors, and support departments to ensure smooth operations.

Qualifications and Experience

• Matric/Grade 12, NQF 4 in Facilities Management or Project Management required.
• NQF 5/6 in Facilities Management advantageous.
• 3–5 years’ experience in Property Management or Project Coordination, preferably in retail property or retail build environments.
• Proficiency in Microsoft Excel.

Competencies

• Strong organisational and multitasking skills with attention to detail.
• Good technical understanding of the building industry and related trades.
• Knowledge of retail property principles.
• Effective negotiation skills.
• Team player with strong written and verbal communication.
• Ability to work under pressure and meet tight deadlines.
• Proactive problem-solving skills and resourcefulness.
• Ability to work independently while managing multiple priorities.
• Excellent time management and task prioritisation.
• Strong financial and technical aptitude.

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