Job Description

Pick n Pay Careers – Manager Bakery

Manager Bakery – Pick n Pay Careers

About the Role
Pick n Pay Careers is seeking a driven and experienced Manager Bakery to lead and optimise the performance of the bakery department. This role focuses on delivering high-quality products, maintaining operational excellence, and ensuring in-store execution aligns with business strategy, standards, and customer expectations.

Minimum Requirements

• Grade 12 and/or NQF Level 3 Bakery qualification
• Proven experience as a Bakery Supervisor or Bakery Manager, or at least 6 months in a relief management role
• Solid bakery production and retail experience

Key Competencies

• Strong attention to detail
• Good numerical reasoning ability
• Results-driven with a proactive mindset
• Action-oriented with a strong sense of urgency
• Sound judgement and decision-making skills
• Excellent planning and organisational ability
• Assertive with strong interpersonal skills
• Customer-focused approach
• Computer literacy
• Financial acumen

Key Responsibilities

Planning and Execution

• Implement in-store bakery execution in line with business strategy, guidelines, and operational standards
• Plan production to meet customer demand while optimising efficiency and minimising waste

Store Standards and Compliance

• Set, monitor, and maintain high bakery standards across all operations
• Ensure all Standard Operating Procedures are consistently followed
• Maintain compliance with safety, hygiene, and food quality standards

Administration

• Manage all bakery-related administration including staff scheduling, leave management, invoicing, and compliance documentation
• Ensure all administrative processes are completed accurately and on time

Merchandising and Sales

• Ensure merchandising standards and promotional activities are executed according to company guidelines
• Maintain visually appealing displays to drive sales and enhance customer experience

Customer Focus

• Identify customer needs and preferences, adjusting product offerings accordingly
• Deliver excellent service and maintain high levels of customer satisfaction

People Management

• Lead, coach, and develop bakery staff to achieve operational and sales targets
• Ensure adherence to safety, merchandising, customer service, and security standards
• Build a motivated and high-performing team culture

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