Job Description

Fidelity Vacancies – Technician (Installations, Service)

Technician (Installations, Service)

Company: Fidelity Vacancies

Overall Purpose of the Job:
To perform installations, service, and maintenance of electronic security equipment at commercial and industrial premises, including alarms, access control, CCTV, fire systems, wiring, and commissioning.

Minimum Qualifications & Experience:

• Matric or equivalent
• Minimum 3 years’ experience as an Electronic Security Technician
• Experience in programming, wiring, installations, and fault-finding
• Valid Code 08 driver’s license
• PSIRA registered (Grade C, D, or E)

Job Requirements:

• Install and program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
• Install and maintain electric fences
• Work with smart CCTV systems (line crossing, facial recognition, street surveillance, etc.)
• Integrate electric fencing, CCTV, and intruder alarm systems
• Setup and maintain wireless, fibre, and copper networks
• Perform basic electrical installations (DB boards, inverters, UPSs, generators)
• Oversee and design large projects
• Provide IT and network support
• Install and maintain access control systems (biometrics, UHF, facial recognition, access cards)

Main Duties & Responsibilities:

• Program systems according to specifications
• Plan cable runs with wiremen
• Obtain customer codes before attending calls and during standby
• Complete handovers and job cards for every installation
• Provide feedback to Manager, Supervisor, and Call Centre upon job completion
• Maintain stock and assist store personnel with stock counts
• Keep company vehicle clean
• Submit petrol slips

Core Competencies:

• Customer focus
• Functional and technical skills
• Approachability and teamwork
• Problem-solving and troubleshooting
• Integrity and trust
• Technical learning and adaptability

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