Job Description

Pick n Pay Careers – Manager Bakery

Manager Bakery

About the Role
The Manager Bakery is responsible for optimising the performance of the Bakery by ensuring in-store execution aligns with business strategy, guidelines, and standards. This role requires strong interpersonal skills, technical expertise, and the ability to build long-term relationships based on trust. You will be driven to achieve challenging goals and targets while maintaining high standards in product quality, customer service, and operational efficiency.

Minimum Requirements

• Grade 12 and/or NQF 3 Bakery qualification
• Experience as a bakery supervisor or bakery manager, or relieved in this capacity for a minimum of 6 months
• Proven bakery experience is essential

Competencies

• Attention to detail
• Numerical reasoning
• Drive and action-oriented mindset
• Sound judgement and decision-making skills
• Sense of urgency and prioritisation
• Organising and planning abilities
• Assertiveness and leadership
• Customer-focused approach
• Computer literacy
• Financial acumen

Key Responsibilities

Planning

• Implement in-store execution within the Bakery department to meet business objectives

Store Standards

• Set and monitor operational and product standards in the Bakery
• Ensure adherence to Standard Operating Procedures (SOPs)

Administration

• Complete all departmental administration including scheduling, leave requests, invoices, and compliance tasks according to standards

Merchandising Standards

• Ensure merchandising standards and sales promotions are executed according to company guidelines

Customer Focus

• Identify customer needs and plan Bakery offerings accordingly

People Management

• Manage Bakery staff to maintain safety, merchandising, customer service, and security standards

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