Job Description

Dischem Vacancies – Casual Cashier

Casual Cashier – Dischem

About the Role
Dischem is looking for an experienced Casual Cashier to join the team at the Berea Pharmacy store. The successful candidate will deliver excellent customer service at the point of sale while ensuring accurate processing of transactions. The role requires strict adherence to company policies and procedures, maintaining precision in all transactions, and minimizing any risk of fraud.

Minimum Requirements

Essential

• Grade 12 / Matric
• At least 6 months of cashier or till operations experience
• Computer literacy with MS Office
• Strong numerical skills
• Good command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities

• Follow Dischem customer service policies and procedures at all times
• Build and maintain professional relationships with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management
• Maintain the required customer turnover rate at the point of sale
• Stay informed about current promotions and sales
• Ensure a safe environment for customers and colleagues
• Apply the Dischem 5-star communication principles in all interactions
• Take responsibility for accurate cash flow management
• Ensure all line voids and price changes are approved and signed off by a supervisor
• Process authorised merchandise exchanges and returns
• Handle all purchases by receiving and processing payments including cash, bank cards, vouchers, and coupons
• Process loyalty cards and partner programmes such as Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks
• Place cash into the drop safe according to company standard operating procedures
• Keep personal system codes and passwords secure and updated regularly
• Ensure all outgoing items are scanned and paid for before leaving the store
• Keep all money securely stored in the till
• Handle daily takings confidentially and discuss them only with management
• Remain alert and report suspicious behaviour to management
• Assist customers with queries about store merchandise
• Comply with all Dischem security policies and procedures

Competencies

Essential

• Strong knowledge of operating cash registers and maintaining cash drawers
• Understanding of processing sales, refunds, and payments
• Strong written and verbal communication in English
• High level of accuracy and attention to detail
• Professional and presentable appearance
• Emotional intelligence and social awareness
• Accountability and strong work ethic
• Problem-solving ability
• Ability to analyse basic reports
• Honest and trustworthy character
• Effective time management

Advantageous

• Ability to speak a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or residence close to the store
• South African citizenship
• Clear credit and criminal record

Remuneration and Benefits

• Market-related salary

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