Job Description

Flysafair careers – Continued Airworthiness Specialist

Compensation & Benefits Administrator

Company: Flysafair Careers

About the Program:
As a Compensation & Benefits Administrator at Flysafair, you will play a key role in supporting our HR operations by managing employee queries, administering benefits, and ensuring accurate HR data management. You will serve as a pivotal point of contact for employees, facilitating smooth HR processes and supporting our Compensation & Benefits initiatives.

Key Responsibilities:

• Serve as the first point of contact for employee HR queries via email, phone, ticketing system, or in person.
• Respond promptly to routine queries and escalate complex matters to the appropriate HR personnel.
• Monitor, track, and follow up on open cases to ensure timely resolution.
• Compile reports on helpdesk activity, including ticket volumes, resolution times, and recurring issues.
• Administer employee benefits programmes such as medical aid, pension fund, injury-on-duty (IOD) claims, and accident/GPA-related claims.
• Process and support parental leave applications, including UIF submissions.
• Maintain records of contractor expiry dates and compliance documentation.
• Provide administrative support, including preparation of contracts, confirmation letters, and HR documentation.
• Support HR team members with general office and process-related tasks.
• Manage employee secondments and temporary assignments.
• Provide payroll with necessary HR documentation and ensure accurate employee data capture in HRMIS.
• Administer progression adjustments and communicate changes to relevant stakeholders monthly.
• Liaise with benefit providers to ensure accurate and timely processing of employee benefits.
• Maintain accurate benefit records, administer long service awards, and ensure compliance with policies, legislative requirements, and benefit fund rules.
• Protect employee information by ensuring data confidentiality and security.
• Utilize HRMIS to accurately update, track, and manage employee movements.
• Identify patterns in helpdesk queries and share insights with the team.
• Support Compensation & Benefits projects as required.

Job Requirements:

• Grade 12 or equivalent (Essential)
• Certificate or Diploma in Human Resources or related field (Advantageous)
• Minimum 1 year HR administration experience, with exposure to Compensation & Benefits (Essential)
• Experience in leave administration (Advantageous)
• Exposure to SAGE 300 People and ESS (Advantageous)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent attention to detail and accuracy
• Strong communication and interpersonal skills
• Immaculate timekeeping

Personal Attributes:

• Handle information with discretion, professionalism, and confidentiality
• High level of integrity
• Team player who can work independently
• Ability to work under pressure, adaptable, and flexible
• Service-oriented with a collaborative mindset
• Commitment to continuous improvement

Application Guidelines:

• Preference will be given to members of under-represented designated groups.
• If no feedback is provided within two (2) weeks from the closing date, consider your application unsuccessful.
• FlySafair reserves the right not to proceed with this vacancy or to appoint candidates based on operational requirements.

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