Job Description

Flysafair careers – Manager: Operations Support

About the Program

Job Description

• Provide input into the annual budget and manage costs by negotiating with suppliers for optimal rates.
• Monitor and renegotiate service provider contracts when services are added or removed.
• Oversee initial IATA airport slot submissions and ensure schedule alignment.
• Maintain current navigation platforms and provide input for optimization.
• Stay up to date with travel policies and cross-border destination requirements.
• Ensure compliance with Post Flight Documentation and Jumpseat booking procedures.
• Manage interdepartmental communications regarding schedule, navigation, and 90-day retention documentation.
• Monitor continuous improvement and compliance in airport slot management.
• Participate in briefings on contract flying to ensure contractual compliance.
• Manage and compile fuel projections through analysis of fuel usage.
• Maintain airport slot compliance and manage audits related to 90-day retention documentation.
• Review and ensure compliance with work instructions and manuals; update manuals annually.
• Provide monthly reports to the Senior Manager, Operations, on functional performance indicators, fuel usage, and team performance.
• Oversee and guide the team, setting goals, motivating, and promoting teamwork to ensure productivity.
• Identify skill development areas for succession planning and encourage effective communication among team members.
• Oversee complex projects, ensuring alignment with organisational goals and timely completion.
• Build and maintain strong relationships with CAMU, Airport Authority, Regulators, and Service Providers to influence operational decisions.

Job Requirements

• Grade 12 or equivalent; qualification in Flight Operational Management advantageous.
• Minimum 10 years aviation experience, including 5 years in a management role.
• Experience in:
  • Aircraft Performance and Navigation
  • IATA Slot Management
  • Fuel Management and Monitoring
  • Operations Support (90-day retention documents)
  • IOSA and SACAA audit requirements and engagements
• Flexibility to work non-office hours, weekends, or extended hours as required.
• Thorough knowledge of IATA Slots, SACAA 90-day documentation retention, aircraft performance and navigation, company travel policies, and management principles.
• Computer literacy and proficiency in relevant software.

Personal Attributes

• Professional, high integrity, empathetic, and patient.
• Self-motivated, independent, and goal-oriented.
• Positive attitude with the ability to manage changing workloads and pressure.
• Strong leadership, planning, organizational, and time management skills.
• Excellent interpersonal, oral, and written communication skills.
• Problem-solving, decision-making, multitasking, and delegation capabilities.

Application Guidelines

• Email applications will not be accepted.
• Preference will be given to candidates from under-represented designated groups.
• If no feedback is received within two weeks of the closing date, consider your application unsuccessful.

FlySafair Reserves the Right

• Not to proceed with this vacancy.
• To appoint candidates based on operational requirements.

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