Job Description

Pep Vacancies – Store Manager

Store Manager – Pep Vacancies

About the Role

Pep Vacancies is seeking a results-driven Store Manager to lead store operations and drive strong sales performance. The successful candidate will focus on delivering exceptional customer service, maintaining high store standards, and managing a motivated team to ensure a positive shopping experience.

Key Responsibilities

• Increase sales by focusing on excellent customer service and maintaining world-class store standards.
• Maintain the store image through proper merchandising, stock control, and effective promotional implementation.
• Reduce stock losses by promoting a strong store culture and following all security, stock handling, and cash management procedures.
• Control store costs by supporting the company’s low-cost culture and improving operational efficiencies.
• Ensure all administrative tasks are completed according to company policies and guidelines.
• Lead, train, and coach a dynamic team while managing performance and development.
• Maintain high standards of health, safety, and housekeeping within the store.

Requirements

• Grade 12 qualification.
• Proficiency in English.
• A diploma or degree in a business or retail-related field will be advantageous.
• 1–2 years of experience in a retail environment, preferably in a leadership role.
• Computer literacy, including Microsoft Office or Google Workspace, will be an advantage.

Key Attributes

• Strong passion for retail and delivering excellent customer experiences.
• High level of integrity and willingness to go the extra mile.
• Strong interpersonal, communication, and leadership skills.
• Excellent managerial abilities with the capability to plan, organise, lead, and control store activities.
• Ability to perform well under pressure in a fast-paced retail environment.
• Willingness to work retail hours.

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