Job Description

Fidelity Vacancies – HR Administrator

HR Administrator

Company: Fidelity Vacancies

Job Description
The HR Administrator is responsible for supporting the HR department by managing essential administrative tasks and assisting HR professionals in daily operations. This role ensures smooth HR processes, compliance, and a positive employee experience.

Reporting Structure

• Line Manager: Regional HR Manager
• Subordinates: N/A

Minimum Experience:

• 1 to 2 years in an administrative or people-focused environment

Minimum Qualification:

• Matric / Grade 12 (NQF Level 4)
• Preferred: HR Certificate/Diploma or Bachelor’s Degree in Human Resources (NQF Level 5/6)

Key Responsibilities

Filing & Documentation

• Maintain accurate and up-to-date filing systems daily.
• Prepare HR documents including employment contracts, new hire guides, and compensation lists.

Recruitment & Selection Support

• Assist HR Generalist in filling vacancies within 30 days of MRQ requests.
• Place adverts, shortlist candidates, schedule interviews, administer assessments, and conduct reference checks.

Benefits & Compliance

• Administer employee compensation and benefits plans.
• Maintain confidential employee records.
• Ensure compliance with labor laws and company policies.
• Process termination procedures, including UIF and provident fund claims.
• Support Injury on Duty (IOD) cases as required.
• Implement and drive HR policies and procedures.

Employee Relations & Communication

• Address employee complaints with urgency and empathy.
• Act as the first point of contact for internal and external HR queries.
• Manage employee communications through email, WhatsApp, notice boards, and other channels.

Performance Management

• Support managers in conducting performance evaluations and organizing reviews.

Training & Development

• Organize training initiatives and development programs for employees.

HR Administration & Reporting

• Gather, analyze, and report on HR metrics such as turnover rates and departmental hires.
• Maintain and improve HR trackers in collaboration with the HR Manager.
• Provide regular HR updates and status reports to management.

General Administration

• Attend meetings and training sessions.
• Maintain a neat and organized workstation.
• Adhere to office hours, email protocols, and shift rosters.
• Support ad-hoc HR projects and management requests.
• Stay informed on industry trends and competitor activities.

Standard Operating Procedures

• Uphold disciplinary codes and company SOPs.
• Maintain high standards of service and ensure compliance with company values.
• Provide regular feedback and follow through on all commitments.

Competencies & Skills

• Excellent verbal and written communication
• Action-oriented and results-driven
• Strong time management, planning, and organizational skills
• Attention to detail and accuracy
• Problem-solving and analytical abilities
• Adaptable, proactive, and able to perform under pressure
• Team player with a positive attitude and self-starter mindset
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Effective client liaison and telephone etiquette
• Willingness to travel as required

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