Job Description

Dischem Vacancies – Casual Cashier

Casual Cashier – Dischem Vacancies

Job Description
Dis-Chem Pharmacies is seeking an experienced Casual Cashier for the Greenhills Mall store (Empangeni – New Store). The Casual Cashier will support customer service at the point of sale, ensuring a world-class shopping experience while accurately processing transactions on the Dis-Chem operating system. This role requires strict adherence to company policies and procedures to prevent errors and eliminate fraud risk.

Key Responsibilities

• Deliver excellent customer service according to Dis-Chem policies and procedures
• Build professional relationships with customers and respond to merchandise queries
• Report customer compliments and complaints to the Frontline Supervisor or store management
• Maintain customer turnover targets and stay informed on current sales and promotions
• Ensure the safety of colleagues and customers at all times
• Apply Dis-Chem 5-star communication principles
• Manage cash flow and process all payments, including cash, bank cards, vouchers, and coupons
• Process loyalty cards, including accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, eBucks)
• Ensure all line voids and price changes are approved by a supervisor
• Handle merchandise exchanges and authorised returns
• Safely store cash in drop safes according to SOPs
• Use personal codes and passwords securely and update regularly
• Scan and process all outgoing stock/items/scripts accurately
• Keep money secure in the till and handle daily takings confidentially
• Recognise and report suspicious behaviour to management
• Adhere to store security policies and procedures

Minimum Requirements
Essential:

• Grade 12 / Matric
• Minimum 6 months’ experience in cashier or till operations
• Computer literate (MS Office)
• Strong numerical skills and command of English
• Basic customer service knowledge
• Willingness to work retail hours

Competencies
Essential:

• Knowledge of operating cash registers and maintaining cash drawers
• Experience processing sales, refunds, and payments
• Accuracy and attention to detail
• Presentable with strong emotional intelligence and social awareness
• Accountability, problem-solving, and time management
• Trustworthy and honest

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Willingness to work retail hours
• Reliable transport or residence near the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary

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